“Parliamentary Elections 2022: Electoral Reforms & Gender Equality” conference: Efforts to identify and adopt electoral reforms

Training Polling Officials for the Tripoli by elections

By-Elections in Tripoli: A call center to support the citizens

UNDP support to Parliamentary By-elections in Tripoli

Elections Dispute Resolution Workshop Between the Mexican Federal Electoral Tribunal and Lebanese Constitutional Council

UNDP LEAP Documentary 2018

UNDP LEAP support to the 2018 Parliamentary Elections

Supporting the Automation of the Candidate Registration and Result Management Systems

Enhancing the Capacity of Electoral Officers

1766 Call Center at the Service of the Public

Youth and Elections Awareness Sessions

Info Sessions Targeting Women Candidates & Voters

Launching a Gender Roadmap To increase Women’s Participation in Elections

Constitutional Council’s Decisions Publications in French 1996 – 2016 in cooperation with UNDP

“Elections Management & Operations” BRIDGE Workshop

Launching of ”The Participation of Lebanese Women in Political Life"

2017 Voter Registration Campaigns

“Gender and Elections” training

“The Parliamentary Electoral Legal Framework” Conference

Workshop for Elected Women Municipal Council Members and Mukhtars in South-West Lebanon

Award of Appreciation from Governor of Akkar to LEAP Team

Running for Local Elections 2016: Women’s Journey towards Winning

Candidate Registration Process: A successful pilot project in Akkar

Enhancing Women Political Participation through Electoral Laws National Conference

40 CSOs from 18 Regional Countries in Beirut Discussing “Election Dispute Resolution”

Cooperation between Constitutional Council and UNDP

Regional BRIDGE “Training the facilitators” workshop in Beirut

Silver Award to the 2013 Voter Registration Billboards

BRIDGE training on Gender and Elections in Cairo

BRIDGE Training

Electoral Systems and Women’s Participation Workshop

Launching of the Voter Registration Campaign

2013 Voter Registration Training

Events Print

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1766 Call Center at the Service of the Public

The United Nations Development Programme (UNDP) – the Lebanese Elections Assistance Project (LEAP) established and supported a call center at the premises of the Ministry of Interior and Municipalities (MoIM) to receive and answer calls from the Lebanese citizens: voters, candidates, polling staff; and to provide them with needed information.


UNDP LEAP recruited and trained a team of UN Volunteers to serve as hotline operators during the voter registration update and electoral periods.
On E-Day, the call center received and answered 7335 calls from polling officers: 85% were general enquiries and 15% reported on missing items.


During the voter’s registration update, from 1st of February to 1st of March, the UN volunteers helped the Lebanese citizens to verify their data on the voters’ register and provided them with necessary information on how to correct a mistake, if found. During the voter registration update period, the call center received 973 calls: 594 checked their data on the voters’ register, 263 asked about the elections law, 38 enquired about the ID and passport, 10 complaints, and 68 were miscellaneous calls.


LEAP is funded by EU and USAID.

9 May 2018

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